Terms of service

These terms and conditions govern the use of the website www.sgmobiliario.com by its users and their relationship with our brand.

The website www.sgmobiliario.com is owned and operated by LUÍS DANIEL DOS SANTOS GOMES, UNIPESSOAL, Lda, a company with tax identification number 516264133 and registered address at Travessa de Parada 99, Paços de Ferreira, 4590-254 Figueiró, Portugal (hereinafter “SG Mobiliário”), contactable by email at sgmobiliario@gmail.com.

Please read these terms and conditions carefully, as they affect your legal rights and obligations.

If you do not agree to these Terms, please do not access or use the Website.

If you have any questions about these Terms, please contact us.

These Terms and Conditions (hereinafter the “Terms”) govern the use of the SG Mobiliário website (hereinafter the “Website”) by its users (hereinafter the “User”) and their relationship with our brand (hereinafter “We”, “Us”, “Our”). Please read all sections carefully, as they affect your rights and obligations under applicable law.

You should print a copy of these Terms for future reference.

1. Agreement

By using the Website, you agree to be bound by these Terms and authorise us to transmit data (including updated information) to obtain information from third parties, including but not limited to the User’s debit and credit card numbers or credit reports, in order to verify your identity, validate your credit card, obtain initial credit authorisation and authorise individual transactions.

2. Amendments

We reserve the right to:
– update these Terms regularly. It is your responsibility to check for such changes. Changes will apply to the use of the Website once notice of them has been posted on the Website. If the User does not wish to accept the new Terms, they should stop using the Website. Continued use of the Website after the date on which the changes take effect constitutes acceptance of the new Terms;
– modify or withdraw, temporarily or permanently, this Website and any material (or parts thereof) contained in it without prior notice, and the User accepts that We cannot be held liable for any modification to or withdrawal of the Website or any of its content;
– disable any user identification code or password, whether chosen by you or assigned by Us, at any time if, in our opinion, the User has failed to comply with any provision of these Terms.

3. Registration

By using this Website, the User warrants that:
– they are legally capable of entering into binding contracts;
– the personal information provided at registration is true, accurate, up to date and complete in all respects;
– they are not impersonating any other person or entity.
The User undertakes to notify us immediately of any changes to their personal information by email or telephone.

4. Privacy Policy

All your personal information will be treated as confidential and will be processed and used in accordance with our Privacy Policy. By using the Website, you consent to such processing and warrant that all information provided is accurate.
When you make a purchase on this Website, we will ask you to provide personal details so that we can identify you, such as your name, email address, billing address, delivery address, and credit card or other payment information. We guarantee that this information will be stored by Us in accordance with all applicable legal requirements in Portugal.

5. Protecting your security

To ensure that your debit, credit or prepaid card is not being used without the User’s consent, we will validate the name, address and other personal information provided during the ordering process against appropriate third-party databases. We take the risk of online fraud seriously. The User may be contacted for additional security checks, and we therefore ask for your cooperation.

Fraudulent transactions will not be tolerated, and any attempt will be reported to the competent authorities.

By accepting these Terms, the User consents to these checks being carried out. In carrying out these checks, the personal information provided by the User may be disclosed to registered credit reference agencies, which may keep a record of that information. This is done solely to confirm the User’s identity. We do not carry out any credit check, and your credit rating will not be affected. All information provided by the User will be handled securely and in accordance with applicable law.

6. Compliance

This Website may only be used for lawful purposes and in a lawful manner. The User agrees to comply with all applicable laws, statutes and regulations relating to the Website and its use.

The User agrees not to:
– upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with or disrupt the normal operation of a computer;
– upload or transmit through the Website any defamatory, offensive or obscene material; and
– attempt to gain unauthorised access to the Website, the server on which it is hosted, or any server, computer or database connected to the Website. The User must not attempt any denial-of-service (“DoS”) attack on our Website.

Any such breach will be reported to the competent authorities, and we will cooperate with those authorities by disclosing the User’s identity to them. In the event of a breach of this provision, the User’s right to access the Website will cease immediately.

We will not be liable for any loss or damage caused by a DoS attack, virus or other technologically harmful material that may affect your computer equipment, software, data or other proprietary material as a result of your use of the Website or your downloading of any material posted on it or on any website linked to it.

7. Third-party links

For our customers’ convenience, the Website may include links to other websites or material beyond our control. We are not responsible for such websites or material, nor do we review or endorse them. We will not be held liable for the privacy practices or content of these websites, nor for any damage, loss or offence caused or allegedly caused in connection with the use of or reliance on any advertising, content, products, materials or services available on such websites or external sources.

8. Orders

All orders are subject to acceptance. Any order placed by the User will be treated as an offer to purchase our goods or services, and we therefore reserve the right to decline such offers at any time. The User acknowledges that the automated confirmation of their order does not constitute our acceptance of their offer to purchase the products or services advertised on the Website. A contract between Us and the User will be concluded when:

(i) payment for the order is made; or
(ii) we dispatch the goods or begin the services, whichever is later, at which point an email will be sent to the User confirming that the contract has been concluded (“Dispatch Confirmation”).

The contract will relate only to the goods or services whose dispatch has been confirmed in the Dispatch Confirmation.
We will take every reasonable care to keep order and payment details secure. Unless we have been negligent, we will not be liable for any loss you may suffer if a third party gains unauthorised access to any data provided by the User when accessing or ordering from the Website.

Products sold on the Website are not for resale or distribution. We reserve the right to cancel orders and suspend accounts that we believe are ordering products in breach of this provision.

The User bears the risk of the products once they have been delivered to the delivery address specified when placing the order. We accept no liability where an incorrect delivery address is provided or where the User does not collect the products at the specified delivery address.

Nevertheless, the risk of loss of or damage to the products will only pass to you upon delivery to the delivery address.

SG Mobiliário hands over all its orders to an external courier service. Orders are dispatched within 2 to 5 business days, although this period may be extended during peak order periods.

Shipping costs are the customer’s responsibility. For each order, the shipping cost is calculated automatically at checkout, based on the products ordered and the delivery destination.

Delivery is considered complete once the delivery receipt has been signed at the agreed address.

9. Exchange and cancellation rights

Customers may cancel their order directly through their customer account as long as it has not yet been processed. Once the order has been processed, cancellation is no longer possible, but the customer may request an exchange or return under the terms set out below.

Right of withdrawal

As provided for by law, SG Mobiliário accepts exchanges or returns of items within 14 days of delivery, provided that they meet certain requirements, namely:

– the items are in their original packaging;
– the items show no signs of handling or alteration;
– the items are returned with all original documentation, including the invoice and packaging.

Return shipping costs are borne by the Customer. Items must be properly protected to avoid damage in transit.

Refunds are made using the same payment method used for the purchase, within a maximum of 14 days of receipt and validation of the returned item.

Defective products

If the item received is defective or does not match the order, the Customer must report this within 14 days of delivery, through their customer account or by email to sgmobiliario@gmail.com, stating the reason, the invoice number and the product reference.

In this case, SG Mobiliário will bear the shipping costs of the returned item.

Exclusions

The right of withdrawal does not apply to items made to the Customer’s specifications or clearly personalised.

10. Prices and payment

Prices displayed on the Website include VAT at the applicable legal rate.

Prices are correct at the time the information is entered into the system. However, we reserve the right to change prices at any time without prior notice (except for changes affecting orders for which an Order Confirmation has already been sent).

In the unlikely event that the price shown on the confirmation page is incorrect and the error is discovered before we accept the User’s order, in accordance with clause 9, we are not obliged to sell the goods at the price displayed. We always try to ensure that the prices of goods displayed on the Website are accurate, but errors may occasionally occur. If we discover an error in the price of goods ordered by the User, they will be informed as soon as possible and given the option of keeping the order at the correct price or cancelling it. If the User chooses to cancel and has already paid for the goods (but they have not yet been dispatched), they will receive a full refund.

The User confirms that they choose their payment method from the options offered by SG Mobiliário: credit card, MB WAY, Multibanco, Apple Pay and Google Pay.

We reserve the right to wait up to 48 hours for payment. If payment is unsuccessful, you will be notified at the email address provided.

If you do not want us to attempt to process the payment again, please cancel your order before it is processed.

Promotional codes may only be used under the terms and conditions under which they were issued, which may include, among others, terms relating to the User’s eligibility and a maximum order value. The User should become familiar with those terms and conditions before placing an order, as we reserve the right to reject or cancel any orders that do not comply with them, even if your credit or debit card has already been charged.

If there is any inconsistency between the terms and conditions under which the promotional codes were issued and these Terms, the terms and conditions of the promotional codes will prevail. A copy of the terms and conditions of discount codes can be obtained by email or telephone.

11. Intellectual property

The content of the Website is protected by copyright, trademarks, database rights and other intellectual property rights.

The User acknowledges that all material and content provided as part of the Website remains ours. You may browse and display the content of the Website on a screen, store content in electronic form on a disk (but never on a server or any storage device connected to a network) or print a copy of the content for personal, non-commercial use, always keeping all copyright and proprietary notices intact.

You may not otherwise reproduce, modify, copy, distribute or use for commercial purposes any of the materials or content of the Website.

12. Limitation of liability

Supply of goods:
(a) If we fail to comply with these Terms, we will only be liable to the User for losses suffered as a result of our breach (whether in contract, tort (including negligence), breach of statutory duty or otherwise) that are a foreseeable consequence of our failure.
(b) Nothing in these Terms excludes or limits our liability for:
– death or personal injury caused by negligence;
– fraud or fraudulent misrepresentation;
– any breach of obligations implied by applicable law;
– defective products under consumer protection law;
– any deliberate breach of these Terms that would amount to a breach of contract; or
– any other matter for which it would be unlawful for us to exclude or attempt to exclude liability.

Use of the Website:
The Website is provided on an “as is” and “as available” basis, without any representation or endorsement, and we give no warranty, express or implied, in relation to it or its use.
The User acknowledges that we cannot guarantee and are not responsible for the security or privacy of the Website or of any information provided by the User. The User bears the risks associated with using the internet.
Although we try to ensure that the material on the Website is correct, reliable and of high quality, we cannot accept liability if this is not the case. We will not be liable for any errors or omissions, for the results obtained from the use of such information, or for any technical problems you may experience when using the Website. If we are informed of any inaccuracies on the Website, we will try to correct them as soon as possible. In particular, we disclaim any liability relating to:
– incompatibility of the Website with any of the User’s equipment, software or telecommunications connections;
– technical problems, including errors or inaccuracies on the Website; and
– failure of the Website to meet the User’s requirements.
To the fullest extent permitted by applicable law, the User agrees that We will not be liable for any consequential or incidental damages (both terms including, without limitation, loss of liquidity, loss of profits, loss of business, loss of anticipated savings, wasted resources, loss of privacy and loss of data) or any other indirect, special or punitive damages arising from or relating to the use of the Website.

13. Severability

If any part of these Terms is found to be unlawful, void or otherwise unenforceable, that part will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

14. Waiver

No waiver by Us of any breach of these Terms shall be considered a waiver of any preceding or subsequent breach.

15. Entire agreement

These Terms constitute the entire basis of any agreement between Us and the User.

16. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Portugal, and any disputes shall be decided exclusively by the Portuguese courts.

17. Reviews

By submitting a review, the User grants us the right to publish, translate, adapt, distribute and display such content through any media available to us.
The User grants us the right to use the name provided in connection with such content, should we wish to do so.
The User agrees to waive the right to be identified as the author of such content and to object to any derogatory treatment of it.

Last updated: 20 July 2026