Frequently Asked Questions

Can handmade products show differences?

Yes. Many of our products are handcrafted or hand-finished, which means there may be slight variations in colour, texture or finish. These characteristics make each piece unique and are part of its authenticity.

Are the products delivered properly packaged?

Yes. All orders are carefully prepared and packed to ensure maximum protection during transport. We work to ensure that products arrive at their destination in perfect condition.

Can I return my product?

Yes. You have the right of return under current legislation. In the case of custom or made-to-measure products, specific conditions may apply. For more information, please consult our Exchange and Return Policy or contact us.

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